Everything on our website is 12% off - all sales are final-90 day warranty!
We do everything we can to ensure that your item arrives as soon as possible and we make every effort to provide you with the best freight rates available to us.
However, delivery times vary depending on the method of shipment you choose. Shipping for orders of about 200 lbs and greater will be researched for the best shipping options. We get prices for UPS ground, UPS GFP or LTL (on pallets) and will choose the best shipping option and rate. With the exception of the Patio table & Bar table all our items are packaged for UPS shipping. These two items can only be shipped on pallets due to their size. Even though we have increased our packing for UPS shipping, they still do not ship without problems. We do not use Fed-Ex as our little town does not have daily service with them and we do have a daily pick-up with UPS Ground. Therefore, if you choose to use your account for "Third Party Billing" you will need to provide us with your UPS account number.
All our items ship from Jefferson, Texas 75657.
Remember, that small freight orders of less than about 300 lbs. account for the majority of your landed costs. Normally, you can increase your order by several hundred pounds with minimal added freight increase, thus effectively lowering net landed costs to the products.
All International orders will need to be approved, please call our customer representative at 1-888-229-2421 to determine if we can ship to you. If so, international orders will ship UPS, USPS or by an approved freight carrier.
Heavyweight items and International shipping usually require additional charges, please contact us for a quote before submitting your order.
Other shipping charges, surcharges or accessorial charges may apply and your final shipping charge may differ based on your shipper characteristics and the characteristics of, and services requested for, packages actually tendered to UPS, USPS or Freight carrier.
We want you to be happy with your Retro Metal Furniture!
If you have any questions or concerns, or are unhappy with your order for any reason, please contact us via e-mail or our on line contact form.
We gladly send replacement parts for any item that may be damaged. Most of the time it is not necessary to replace the complete item. We’ll issue a refund, providing merchandise is returned in its original packaging. If the item is returned due to damage we will cover shipping costs for the return shipment. Otherwise you are responsible for return shipping.
We require that:
Please Note: If a shipment is refused because you changed your mind, you will be charged the return shipping fees plus 20% re-stocking fee (deducted from refund)